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MicrosoftAI

Work Smarter with AI

A plain-language introduction to generative AI for people starting out: what it is, what it is good and bad at, and how to start using it in daily work responsibly.

Duration
Half a day
Level
Beginner
Delivery
On site, remote or in Thohoyandou
Group size
Individuals or whole teams
What you will learn
  • Explain what generative AI is and how it produces answers
  • Recognise tasks where AI helps, and where it should not be trusted
  • Write effective prompts for common work tasks
  • Use AI responsibly, with attention to accuracy and privacy
Who it is for

Staff at any level who are new to AI tools.

Before you start

None.

Official Microsoft courses are delivered by Microsoft Certified Trainers, and learners receive an achievement on their own Microsoft Learn profile. Where a course prepares for a Microsoft certification, the exam is booked with and administered by Microsoft. The full course outline is sent with every enquiry.