MicrosoftAI

Introduction to Microsoft 365 and AI Administration

The fundamentals of administering Microsoft 365 Copilot and agents: licensing, monitoring usage, setting governance policies and managing the life cycle of agents.

Prepares for Microsoft 365 Copilot and Agent Administration Fundamentals

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Duration: 1 day
Level: Beginner
Delivery: On site, remote or in Thohoyandou
Group size: Individuals or whole teams

What you will learn

Explain Copilot licensing and assign it
Monitor Copilot usage and adoption
Apply governance and security policies to Copilot and agents
Manage agents across their life cycle

Who it is for

IT administrators and support staff responsible for Microsoft 365.

Before you start

Basic familiarity with the Microsoft 365 admin centre.

Official Microsoft courses are delivered by Microsoft Certified Trainers, and learners receive an achievement on their own Microsoft Learn profile. Where a course prepares for a Microsoft certification, the exam is booked with and administered by Microsoft. The full course outline is sent with every enquiry.